Rodney A. Huisman
12 Collins Ave. • Port Monmouth, NJ 07758
Phone (732) 787-1736 • Email: rodney.huisman@hotmail.com
HIGHLIGHTS OF QUALIFICATIONS
• Managed, trained, and supervised a staff of 10-15 employees in organizational policies and procedures.
• Excellent time management and organizational skills along with the ability to prioritize workloads in order to meet deadlines.
• Extraordinary analytical and problem solving skills due to an extensive math and science background vital to every industry and occupation.
•Outstanding sales and customer service experience with the ability to accommodate both residential and commercial accounts.
• Exceptional computer skills which includes Word, Excel, PowerPoint, Outlook, Access, Visual Basic, HTML and Dreamweaver.
• Graduated summa cum laude with Bachelor’s Degree in Business Management while working full time.
PROFESSIONAL EXPERIENCE
Gammon Technical Products Fabrication Supervisor Manasquan, NJ
08/2010 – Present
• • Supervise the fabrication and production of aviation fuel delivery, testing and filtering equipment.
• Design and implement new operational policies and procedures to increase department efficiency and inventory accuracy.
• Direct and supervise the fabrication department staff and effectively delegate work assignments and daily tasks to meet project deadlines.
• Inspect workmanship for adherence to design specifications and quality standards.
• Advanced knowledge of warehouse operations and routinely communicate with shop personnel to improve processes and procedures
• Ensure the proper use of equipment and materials to maximize productivity, efficiency and employee safety.
• Consistently demonstrate skills in motivating employees, maintaining morale and commanding respect.
Cooper Electric Supply Account Manager Middletown, NJ
09/1999 – 04/2009
• Successfully built up residential and commercial clientele by initiating contacts, making direct sales and accommodating their needs.
• Highly successful experience in counter and inside sales by meeting and exceeding monthly and quarterly sales goals.
• Continually attended training class and seminars to learn about new products and services which resulted in greater customer satisfaction and increased sales.
• Consistently negotiated with suppliers regarding sales quotes and bids to remain competitive while maximizing profit margin.
• Effectively promoted new products and sales promotions to residential and commercial accounts increasing sales and customer awareness.
• Developed an expertise in customer service and followed up on all sales quotes as a method to “close the sale.”
Comcast CellularOne Service Technician Middletown, NJ
05/1995 – 09/1999
• Served as a product specialist on wireless devices and made recommendations to accommodate the customers’ needs.
• Attended training classes on a regular basis for certification requirements in the operation and repair procedures of wireless devices and accessories.
• Resolved a wide range of customer problems, applying diplomacy and assertiveness concerning delays on repair orders and technical problems.
• Responsible for training new technicians in proper procedures and company policies.
• Efficiently maintained service supplies therefore improving installation efficiency while reducing customer wait time.
Craig’s Service Center Service Technician Middletown, NJ
08/1989 – 05/1995
• Developed substantial and profitable repeat business, delivering high-quality service to customers.
• Advised customers on additional repairs needed in order to ensure the safe operation of the vehicle, therefore strengthening customer trust and loyalty.
• Planned, prioritized, and managed multiple tasks and assignments in a fast-paced environment.
• Trained and supervised new employees on company policies including repair and safety procedures therefore reducing the risk of personal injury or damage to property.
• Gained recognition for positive attitude and willingness to take on increasing amounts of responsibility.
Mobil Oil Corp Branch Manager Middletown, NJ
06/1983 – 08/1989
• Productively supervised employees, delegated work, enforced policies, and ensured all tasks were completed in a timely manner.
• Accountable for budgeting, cost control, payroll, general accounting, and full profit and loss.
• Recruited, hired, supervised, scheduled, and motivated a staff of up to 15 employees
• Trained employees in developing and maintaining good customer relations resulting in repeat business and referrals.
• Regularly analyzed the target market and the competition which helped to maintain a competitive advantage.
EDUCATION
02/2006 – 02/2008 DeVry University North Brunswick, NJ
Bachelor of Science in Technical Management
Cumulative GPA: 4.0/4.0
A member of the Golden Key International Honour Society
Made the Dean’s List six consecutive semesters
Coursework completed: Principles of Management, Statistics, Computer Applications, Advanced PC Applications, Project Management, Economics, Marketing, Business Law, Business Systems Analysis, Visual Basic and Web Development.
09/1981 – 05/1983,
09/1990 – 12/1996 Brookdale Community College Lincroft, NJ
Cumulative GPA: 3.66/4.0
Completed 82 credits in the Mechanical Engineering Program
Coursework completed: Calculus 3, Differential Equations, Physics 3, Chemistry 2, Statics, Dynamics, Engineering Mechanics 2 and Strength of Materials.
